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Leadership team

Susan Moore

Chief Operating Officer

Location: UK
Languages: English​​

Experience

Finance and Supply Chain Director, Diageo
Commercial Director, Diageo
Associate Director, KPMG Consulting​

Industry

FMCG | Tech | Oil & Gas | Manufacturing

Specialisms

Client services
Process transformation

Susan has more than 20 years experience across a wide range of functions and sectors.

Over 15 years in Diageo, the global spirits leader, she held senior roles across front end commercial, finance, supply chain, marketing and innovation.

Then, as a consultant, supported a wide range of businesses - from FMCG to oil and gas, to tech; from FTSE10 to pre revenue start up – in commercial and finance transformation.

With this blend of client, function and transformation experience, Susan has a proven track record of driving process transformation to allow growth at pace, whilst ensuring clients always receive the highest level of service.

Mark Cranstoun

Chief Executive

Location: UK

Languages: English

TN focus: Negotiation

Experience

Commercial Projects Director, Diageo 
Divisional Director, Diageo

Specialisms

Terms & Price increase implementations
Complex and major customer negotiation 

Industry

FMCG

Mark is a highly skilled negotiator with extensive commercial experience in the FMCG sector. His experience ranges from leading large commercial teams to managing projects that have delivered transformational results.

Mark worked in senior roles at NatWest, Swiss Bank Corporation, Mars and Diageo before co-founding TNG in 2010. A qualified coach from Henley Management College, Mark is a Licensed Practitioner of Insights and NLP.

Mark is known among our clients for his ability to view negotiations from multiple perspectives, which enables him to spot valuable opportunities for negotiation and support ongoing organisation alignment.

Mark Grice

Chief Commercial Officer

Location: UK

Languages: English

TN focus: Negotiation

Experience

UK Managing Director, Catalina Marketing 
UK Sales and Marketing Director, Disney

Specialisms

Complex multi-party negotiations
Global alignment
Creative negotiation strategy

Industry

FMCG | Licensing |  Marketing | Financial services

Mark honed his negotiation experience in a number of senior financial and commercial roles, including at board level. He has worked internationally in both B2C and B2B environments, successfully adding value to complex negotiations by combining operational and strategic modes of thinking. Mark enjoyed a successful corporate career prior to co-founding TNG, working across the FMCG, licensing, finance and marketing industries at PWC, Diageo, Disney and Catalina Marketing.

Mark’s approach is described by clients as authoritative, flexible and passionate. He’s not afraid to challenge our client’s perspectives, supporting thought-provoking work that ensures businesses are thorough in their negotiation preparation. As a qualified Chartered accountant, Mark has a highly commercial outlook on negotiation.

Mark has driven millions of pounds worth of cost savings and margin increases for FMCG clients, including creating an additional market share and incremental margin worth AUS$15m for one business by overseeing their distribution agreements.

Steph Green

VP of Sales

Location: UK
Languages: English, German, French
TN focus: Negotiation, Route to Market, Revenue Management

Experience

Category Director, Aldi
COO, Gymshark

Specialisms

Category Management and vision
Strategic Planning
Online retail

Industry

FMCG, Online, Retail

Steph has 23 years of experience in CPG and retail, including at board level. Her past roles include Chief Commercial Officer at Gymshark, Category Director at Aldi UK and Head of Operational Marketing at Muller Dairy UK. She also enjoyed various commercial roles at Pepsico, Reebok and Adidas.

Fluent in French and proficient in German, Steph has a proven track record of helping global businesses identify growth opportunities, develop strategic plans and drive the cross-functional collaboration needed to seamlessly execute their strategies.

Steph has a deep understanding of branded and own-label and online and offline retail markets. She is known among our clients for her remarkable ability to leverage her knowledge of supplier and retailer issues to help businesses transform their revenue management capability.

An approachable expert, Steph is our go-to for category management, shopper understanding and transforming information into insight. She will help introduce a shopper and retailer perspective to your commercial proposals, creating compelling and actionable solutions tailored to your needs.

Bernhard Wessels

Chief Solutions Officer

Location: UK
Languages: English, German, Afrikaans
TN focus: Negotiation, Revenue Management, Route to Market

Experience

Procter & gamble UK and SA
Managing Partner, Kantar Consulting

Industry

FMCG | Consulting | Pharma 

Specialisms

Commercial Strategy
Emerging Markets
Negotiation Strategy

Bernhard has worked as a practitioner and consultant in the consumer goods category for close to 25 years. He joined TNG following his departure from Kantar Consulting after 15 years. His roles there included Managing Partner for the North Asia division and, later, Senior Partner heading up Digital Commerce and Revenue Growth Management for Europe. Prior to this, he spent nine years at Procter & Gamble.

A true global expert, Bernhard has consulted in over 50 countries and has a wealth of international experience, including category, capability and organisation, digital commerce, route to market and RGM expertise.

Bernhard is an inspiring leader with a can-do attitude. He is pragmatic in his solutions yet challenges others with his thinking, often bringing fresh perspectives to business problems. His rich international experience allows him to introduce realism (and sometimes a bit of mischief) to the conversation with engaging examples and a sense of urgency.